SEPA.net is a direct debit service provider for online stores. To complete a purchase, the customer must deposit his email address, cell phone number and account information. The purchase is verified by entering a TAN sent by a text to the specified cell phone number.
Please try the purchase process in a different browser. Should there be further problems, please contact firstname.lastname@example.org.
Depending on the provider, it can happen that our confirmation email lands in your junk email folder.
Please check your junk email folder. If you also can’t find any confirmation e-mail here, then please write to us at email@example.com.
Please transfer the outstanding amount including chargeback fees and handling charges with the reference number to our account:
IBAN: DE14 3005 0000 0001 5552 18
No, you have only granted the SEPA.net GmbH a one-time direct debit authorization.
The return debit charges consist of the bank charges of your bank and our bank combined. We cannot influence the amount of the fees.
Log online to the provider’s website and make the changes there. These are automatically sent to us in the next payment process.